Your data
What we do with your data
Your data is hosted in France, with no advertising tracker. The routing engine, the database of engineering structures and the API run on our own servers, in France; the database and the accounts are hosted in Paris. This page says what we collect, where it lives — and what we never do with it.
Your data is hosted in France, with no advertising tracker
The routing engine, the database of engineering structures and the API run on our own servers, in France. The database and the accounts are hosted in Paris. No advertising cookie, no audience measurement, no resale.
No advertising tracker
No advertising cookie, no third-party audience measurement, no social network button, no font loaded from a third party. Only two technical cookies, exempt from consent: a sign-in cookie and a display-language cookie. There is nothing to accept and nothing to refuse.
On our servers, in France
The routing engine, the database of engineering structures and the API run on our own servers, in France.
Database in Paris
Database and accounts hosted in Paris, encrypted at rest and in transit. Daily encrypted backups, kept by the host and on our own servers, in France.
Your main data stays in the European Union
Your main data is stored and processed in the European Union. Our database host, a non-European company (data hosted in France), is bound by the standard contractual clauses; our payment and email providers are French. The detail is set out in the privacy policy.
What we collect, and why
Your position
During navigation, tracking and structure alerts are computed on your device. Off the planned route, your instantaneous position is sent to our servers to refresh nearby alerts, and is not retained there. “My position” at departure is handled like a manually entered address, and is kept only if you save the route.
Your account
E-mail address, name, language, and — for a business account — your organisation's company name and SIREN. Purpose: identifying you, performing the contract and invoicing. Card payment is handled by SystemPay: we never have access to the card number.
Your routes
The routes you save, their waypoints and the chosen network category, so we can give them back to you and let you reuse and share them. How long they are kept depends on your plan; a share can be revoked at any time.
What we never do
- No advertising tracker, no third-party audience measurement, no social network button, no font loaded from a third party.
- No advertising, in the application or on this site.
- No resale, no rental, no exchange of your data — nor of your e-mail address.
Your rights
Access, rectification, erasure, restriction, objection, portability: you can exercise your rights at any time by writing to us, and you may lodge a complaint with the CNIL. The detail of the processing, the retention periods and the legal bases is set out in our privacy policy.
For any question about your data: privacy@bdr-systemes.com
Prepare your next convoy with the official data
The Discovery plan remains free, no credit card required: 5 free route builds to try ConvoisOnline before subscribing.
Your data is hosted in France, with no advertising tracker. How we handle your data